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Terms and conditions banqueting

Option
We put your (hotel or event) rooms in option without obligations, so you can be sure of having the right rooms available for you. If the date of the booking request is more than 4 weeks prior to the event, we can hold the option for one week. If the event is within shorter notice, we will hold the option for three days.

Upon confirmation of your booking we request a deposit of 50% of the total reservation, which must be paid within two weeks, and at least four weeks prior to the event. The remaining 50% can be paid after the event. In case of a private reservation or office location outside the Netherlands, we ask for a 100% deposit to be paid prior to the event.

Cancellations/amendments
You can amend your booking up to 48 hours prior to the event free of charge up to 10% of the total reservation value. If the cancellation exceeds that amount, we will charge the following:
* More than 2 months in advance: 10% of the reservation value
* Between 59 days and 30 days in advance: 25% of the reservation value
* Between 29 days and 14 days in advance: 50% of the reservation value
* Between 13 days and 8 days in advance: 75% of the reservation value
* Between 7 days and 48 hours in advance: 100% of the reservation value
* It is not possible to cancel free of charge less than 48 hours in advance

No show (hotel room)
In case of a no show (when a guest doen’t arrive, without cancelling) we will charge the full amount.

No show (event)
In case of a no show (when a guest doen’t arrive, without cancelling) we will charge the full amount.

What is included in the event rooms:
* Truus and Fransje: Tables and chairs, suitable for placement in square, U-shape and theatre setup, up to the maximum capacity of the hall as specified. Beamer with VGA connection, display and amplifier, speakers with microphone. Basic lighting plan. Sound volume in this room should not exceed 80 dBA.
* Riet: Chairs suitable for placement in square, U-shape and theatre setup, up to the maximum capacity of the hall as specified. Beamer with VGA connection, display and amplifier, speakers with microphone. Basic lighting plan. Sound volume in this room should not exceed 90 dBA.
* Klein Canvas: Chairs suitable for placement in dining-style, up to the maximum capacity of the hall as specified. Basic lighting plan. Sound volume in this room should not exceed 80 dBA.
* Doka: Furniture cocktail bar present. Beamer with VGA connection, display and amplifier, speakers with microphone. Basic lighting plan. Sound volume in this room should not exceed 85 dBA.

Public event
In case of a public event or an event that concerns ticket sales, this is only allowed with approval of Volkshotel. The renting party is also obliged to inform Volkshotel when the event is publiccaly visible on Facebook or other social media. Without approval of Volkshotel, the hotel preserves the right to cancel the event unilaterally.

Marketing material Marketing material
Go all out with as much marketing material as you like to make your event successful. But please keep your marketing messages in the event room that you’ve booked. We like to keep our Volkshotel look and feel.

Food & beverages
It’s not allowed to bring your own food & beverages to your event or event room. We’re very happy to help you out with refreshing drinks and tasty bites during your event.

General info

When to come & when to go
Your room will be ready at 16:00. Come when you like, your luggage is safe with us. Check out is at 12:00 midday, so have a sleep in.

Breakfast
Breakfast is served on our 7th floor, 7:00-11:00 on weekdays & 8:00-12:00 on weekends and holidays. Breakfast is €12 pp.

Parking
We have our own private outdoor car park, right next to the hotel. We charge €17,50 per 24hrs for hotel guests and €20,00 for visitors. Usually there’s enough space for everyone. We don’t take reservations. Parking on our premises is at your own risk. For example, damage to the vehicle or burglary.

Bike rent
You can rent a Volkshotel bike for €12 on the first day & €9 on following days. We don’t take reservations.

Co-working space & Wi-Fi
Volkshotel’s Wi-Fi is fast and free of charge. We offer a free co-working space where Amsterdammers and hotel guests sit side by side. For private business meetings you can book a 4 to 8 person cabin for €35 or €50 per hour.

Pets
As long as it’s not the size of a giraffe, pets (max 2) are welcome to stay for an additional €10 fee per room per night. Email us at reservations@volkshotel.nl, so we are prepared.

Smoking
Use your room for relaxing, sleeping, cuddling, philosophizing, but not for smoking. If you smoke in your room or tamper with the smoke alarm we will charge you a €150 fee.

Drugs & Prostitution
Drugs (use, possession and selling of any kind) and prostitution are not tolerated in any part of Volkshotel.

Badplaats (Mini Spa)
Our rooftop hot tubs & sauna are open 7:00-23:00. No need to bring cash, only a bathing suit. Alcohol and glassware are not allowed.

Restaurant Canvas
On the 7th floor you will find our restaurant. We advise you to make dinner reservations beforehand.

Club Canvas
On Friday and Saturday night, our restaurant Canvas turns into a nightclub. If there are tickets available, our hotel guests enjoy free entrance on these nights. The weekend of Kingsday, ADE, New Year’s Eve and popular club nights are excluded from this. Of course you’re more then welcome to join these events with a regular ticket. The reception can provide you with more information about a specific club night.

Creative night bar Doka
Our secret basement cocktail bar Doka is open on Fridays & Saturdays 23:00-6:00. Doka has limited capacity, so we can’t guarantee you’ll get in.

Yoga & Sport
Everybody needs a bit of relaxation from time to time. Let your downward facing dog out or go all out in our boot camp. Book a class for your team and go back to the core.

Massage
Neck ache, back ache, headache, heartache, a massage fixes everything. Knead out the stress and pains, send an email to massage@volkshotel.nl or drop by the reception.

Boat
Our 100 year old mahogany hunting boat will take Volkshotel guests on a tour alongside the sweet spots of East Amsterdam. She sets sail from April till October every Thursday, Friday, Saturday and Sunday at 14:00. Tickets are available at our reception for € 12,50.

Activities
During your stay you might run into yoga sessions, live music, exhibitions and more. For up to date information, check out www.volkshotel.nl/agenda.

Terms and Conditions

Liability
We will only reimburse damage caused by willful intent or gross negligence by our staff. All liability is limited to the maximum amount of the total costs of your stay or event. We are not liable for consequential damages (for example, if you are unable to work). In case you or your guests cause damage to anything in the hotel or in case a fire alarm is wrongfully set off by you or your guests, you will be held liable for the damage caused. In the case of minor damage we may choose to charge a minimum of €150 per case. If it leads to a claim, this will be communicated by our staff before hand. We will either deduct the amount from your credit card or send an invoice.

Time of departure
On the agreed day of departure, rooms shall be vacated by 12:00 midday at the latest. If the room is not vacated until later, the hotel is entitled to charge for additional use of the room at the rate of 50% of the prevailing price (room list price) until 18:00 and at the rate of 100% after 18:00. In this case, luggage will be removed from the room and put into storage. Volkshotel is not responsible for any loss or damage.

Extremely dirty hotel room
In case of vacated rooms that are left extremely dirty, an extra cleaning fee of €75 will be charged.

House rules of Club Canvas & Doka
Volkshotel welcomes anyone for the night who is open-minded and who has a respectful attitude towards one another. The minimum age to enter is 18+. Volkshotel holds the right to deny access to anyone, whether in possession of a presale ticket or not. Visitors may be searched.
Not allowed: • Hard drugs (ownership, use or dealing) • Own beverages or food • Jackets, bags or neckties • Business suits/tuxedos • Sweat suits • Stag night costumes • Sports(club) wear • Slippers

Harassment and undesirable behaviour
Volkshotel reserves the right to immediately expel people who cause harassment and / or offensive or discriminating behaviour towards other guests and / or employees of Volkshotel. If Volkshotel deems it necessary, the group to which the one(s) causing the harassment belong(s) can also be expelled, regardless of whether other persons have caused harassment within that group. The tenant is responsible for the behaviour of his or her guests. The tenant is, in case of expulsion, not entitled to compensation because of inconvenience. In case of expulsion, the tenant must pay the rent of the room, the meeting room, the possible bar guarantee and other lost turnover. However, Volkshotel will deduct an amount for unincurred costs of beverages.

Payment
We accept Eurocard/Mastercard, VISA and cash. No cheques. We also accept Dutch debit cards only.

Jurisdiction
In the unlikely event that any dispute may arise, it will be subject to the jurisdiction of the competent court in Amsterdam.

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