1. When could we collect your personal information?
a) By making a reservation in our hotel or by using any of our other products or services.
b) By registering for information (flyers, brochures, magazines, quotations, newsletters et cetera).
c) By applying to a job on our recruitment website https://jobs.volkshotel.com See extra info in chapter 9
2. What personal information do we process?
This information usually includes your name, address, phone number, e-mail address and other information provided by the guest during reservation online or by phone or during check-in at the reception.
After the stay in the hotel, we save the information provided by the guest on a profile. Upon return we could use the information to provide personalised service or to make a new reservation. If granted permission to do so by the guest, we could also process information in our email-database. This database can be used for email-campaigns and newsletters. Information provided by customers/guest can also be used in this database.
3. Why do we process this personal information?
Volkshotel uses this personal information to establish and maintain a responsible commercial relationship with you and to provide ongoing service. To understand your needs and preferences.
4. How do we ask for your permission to process your personal information?
For (commercial) newsletters and email-campaigns we will explicitly ask for permission during the booking process, or in other ways to apply for the newsletters and offers. When permission is granted, the guest agrees with receiving personalised offers by Volkshotel to the provided data.
Volkshotel reserves the right to send existing customers information about our products and services.
If you want to be informed about what data we processed or do not wish to receive such offers and information you may unsubscribe sending an email to firstname.lastname@example.org. We can let you know what data we have and, if requested, delete the information processed by us.
To unsubscribe you from our mailings and newsletter, you can simply click on the link ‘Unsubscribe’ in the newsletter itself. We will delete your information from our email-database.
5. Click path
General visitor information, like most viewed pages, is kept track of on Volkshotels websites, without identifying the visitors. The main goal here is to optimise the website. It also allows us to put more targeted information on the website. Volkshotel can improve its service this way.
A cookie (sometimes also referred to as a browser cookie, HTTP cookie, Internet cookie or Web cookie) is a small file sent from a Web server to your computer whenever you visit a website. If you return to the website later, your Web browser sends the small file to the server to notify the website of any previous activity you engaged in on the site. There are two different types of cookies:
Session cookies – these are temporary and are erased when you close your browser at the end of your surfing session. The next time you visit that particular site it will not recognise you and will treat you as a completely new visitor as there is nothing in your browser to let the site know that you have visited before.
Persistent cookies – these remain on your hard drive until you erase them or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last.
How to decline cookies:
You always reserve the right to decline cookies. To do so, you can set your browser (for example Internet Explorer or Mozilla Firefox) to decline all or specific cookies. If you decline cookies, it’s possible that certain services on the website will not be available to you.
7. Volkshotel and other websites
On our websites you will find a few hyperlinks to other websites. Volkshotel can not be held accountable for the usage of your information by those other parties. For more information, read the privacy statement, if available, of the website your visiting.
9.1 What personal information do we process?
When you apply for a job through our Website, we will always collect your name, email address, data of birth, address, phone number, CV and the answers to a number of questions we find relevant for the job, e.g. why would you like to work for us?, what makes you the perfect candidate?, What are you proud of?, How did you find us? Optionally, you can provide us with other details like your LinkedIn profile. Any conversations you might have with our staff through email about a job opening will also be collected.
9.2 Why do we process this personal information?
When you apply for a job we collect this data on the basis of our legitimate business interests, specifically in order to hire the right person for the job and to assist you if you have any questions about the advertised jobs or the company. Furthermore, we use this to invite you for an interview or let you know that we found someone else for it.
9.2b. How do we handle your personal data collected in our recruitment process?
We will keep your personal data only for the period necessary to fulfil the purposes for which it was collected or processed, unless we have to keep it for tax or legal reasons. In practice, this means that if you are hired, the information related to your job application will end up in your personnel file. If you are not hired, we will keep your personal data until one month after you’ve been rejected, unless you provide consent for us to keep it for a longer time, e.g. to be included in a talent pool.
We will not share your personal data with third parties unless we have a legal obligation to do so.
You have the right to obtain from us: information about how we process your personal data, as well as a copy of the personal data which we have stored about you. You also have the right to correct, update, shield or delete your personal data in our records, as well as data portability of your personal data to a third party, and to report any misuse of your personal data.
If you have any questions, comments or concerns about how we handle personal data or if you wish to make use of your rights described above, please contact us at email@example.com.
1091 GR Amsterdam
+31 (0)20 2612 100
KVK name: The Magnificent 8 B.V.